Member

If you take maintenance medications, you could save with home delivery by Magellan Rx Pharmacy.

  • Save money: Depending on your plan, you may be able to get a 90-day supply of your medication for less money.
  • Save time: Refill your medication one time every three months either online or by phone. That means no more drive time or waiting at the pharmacy!
  • Peace of mind: Your medication is mailed to you.

Already using home delivery by Magellan Rx Pharmacy?

LOG IN BUTTON | Magellan Rx


What you get when you use home delivery with Magellan Rx Pharmacy:

90 day supply of medication | magellan rx managmentGet a 90-day supply

 

Dedicated customer support | Magellan RxDedicated customer support

 

Order Review by a registered pharmacist | magellan rx managementOrder review by a registered pharmacist

 

A deep dive into the COVID-19 Pipeline | Magellan Rx ManagementEasy-to-use web portal to order refills and more!

 


How to fill your first prescription with Magellan Rx Pharmacy

If you already have a 90-day prescription:

  • Mail your 90-day prescription and home delivery order form with payment information to
    Magellan Rx Pharmacy
    P.O. Box 620968, Orlando, FL 32862.

If you need a new prescription:

First, ask your doctor to write two prescriptions:

  1. 30-day supply to fill right away at your local pharmacy
  2. 90-day supply with refills to start your home delivery service

Next, ask your doctor to e-prescribe to Magellan Rx Pharmacy, LLC (Mail-ORL) or fax your prescription to 888-282-1349.


How to get refills

web portal | magellan rx managementWeb Portal

Submit your refill orders and pay online through your secure member portal.

Phone | Magellan Rx ManagementPhone

Call us at 800-424-8274 (TTY 711) with your prescription number and payment information.

Mail | Magellan Rx ManagementMail

Complete the refill section on the Home Delivery Order Form and mail it to
Magellan Rx Pharmacy, P.O. Box 620968, Orlando, FL 32862.


Looking to get started with home delivery by Magellan Rx Pharmacy?

Call us at 800-424-8274 (Monday through Friday 8:00am to 8:00pm EST). For urgent requests, you can speak with a pharmacist 24 hours a day, seven days a week.

Have questions?

When should I use a retail pharmacy?

Use your local retail pharmacy for the first 30-day prescription of a maintenance medicine you get from your doctor. Also use your local retail pharmacy if you get a prescription for an acute condition, like an infection.

When will I get my medicine?

Your order should arrive 7 to 10 days after we get your prescription. We may need to contact your doctor for more information. To avoid delays, be sure to fill out all forms completely and include payment if you know the amount due. Orders with more than one prescription may be shipped in separate boxes.

How much are the shipping costs?

Standard shipping is free. You can choose expedited shipping for an extra cost if you want to get your medicine sooner. This option will only impact the shipping time, not how long it takes us to process your order.

What if I don’t receive my order?

It is our top priority to make sure you have the medicine you need. If you do not get your order within 10 days, please call 800-424-8274 (TTY 711).

Do prescriptions expire?

Most prescriptions, including refills, expire within six months to one year from the day the doctor wrote them. If this happens you will need a new prescription from your doctor.

How are controlled substances handled?

 A controlled substance, such as a narcotic, has strict guidelines and may be handled differently than a non-controlled medicine. We follow federal and state laws when processing all orders. We will call you if more information is needed.

Need a form?

Below you can access the Home Delivery Order Form

Home Delivery  Order Form


Questions?

For questions about home delivery by Magellan Rx Pharmacy or your home delivery prescription(s), please call us at
800-424-8274.