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Coronavirus (COVID-19) Update

Magellan Rx Coronavirus (COVID-19) Update

At Magellan Rx Management, we are taking the health implications of the coronavirus (COVID-19) very seriously. Our Business Continuity Management team is monitoring information from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the U.S. Food & Drug Administration (FDA), the individual state departments of health and other experts.

It is important to recognize that this situation is evolving daily, and we are prepared to follow federal and state guidance regarding the well-being and support of our customers, members, and Magellan team members.


At this point, Magellan Rx Management  has activated our Business Continuity team  and we are:

  • Reviewing contingency plans to prevent disruption of access to needed medication(s)
  • Working closely with all of our prescription drug supply chain partners to monitor for any potential disruptions
  • Enacting strategies to address the needs of each of our customers to ensure access to medications for covered members
  • Actively engaging our company’s work-at-home capabilities in an effort to promote social  distancing

This is an unprecedented time and we appreciate your partnership and support while we execute these mitigation efforts, care for our employees and strive to deliver the best possible service to you and your members. We will continue to closely monitor conditions, make adjustments and keep you updated as needed.

Read our press release: Magellan Health Offers Support to Individuals and Customers in Response to the Coronavirus Pandemic


COVID-19 Drug Pipeline Insights

  • Read our MRx Pipeline +, the bonus edition of our MRx Pipeline focused solely on COVID-19 updates

Tips from our Chief Medical Officer Dr. Caroline Carney:

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Play PSA #6 COVID 19 Healthcare workers and compassion fatigue
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PSA #6 COVID 19 Healthcare workers and compassion fatigue
Play PSA #5 COVID 19 School is canceled, now what?
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PSA #5 COVID 19 School is canceled, now what?
Play PSA #4 COVID 19 How to cope with social isolation
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PSA #4 COVID 19 How to cope with social isolation
Play PSA #3: COVID 19 - How to manage your stress
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PSA #3: COVID 19 - How to manage your stress
Play PSA #2: COVID-19 - Tips for working from home - Dr. Caroline Carney
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PSA #2: COVID-19 - Tips for working from home - Dr. Caroline Carney
Play PSA #1: Your mental health - Dr. Caroline Carney, Magellan Health
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PSA #1: Your mental health - Dr. Caroline Carney, Magellan Health
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PSA #6 COVID 19 Healthcare workers and compassion fatigue
1:17
PSA #5 COVID 19 School is canceled, now what?
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PSA #4 COVID 19 How to cope with social isolation
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PSA #3: COVID 19 - How to manage your stress
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PSA #2: COVID-19 - Tips for working from home - Dr. Caroline Carney
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PSA #1: Your mental health - Dr. Caroline Carney, Magellan Health

To address the mental health and emotional well-being concerns of our nation’s first responders and healthcare workers, Magellan Healthcare has opened a hotline that will be answered by our certified, licensed mental health clinicians. Call 1-800-327-7451 (TTY 711) if you need to talk.

Educational resources:

More resources from our partners at Magellan Healthcare:

Other helpful resources: